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Active Innovations Case Study: Global Firm Conducts Business In Multiple Locations with Remote Access

Challenge:  Geographically dispersed staff required secure remote access to the network using available connectivity from work sites and other locations around the world. 

Strategy:  Seek an IT consulting services company that could provide planning, implementation, ongoing network management and technical support for a reasonable fee.  Develop a wide area network backed by outstanding customer service.

Solution:  Active Innovations won the contract hands down.  Experience in network design, network operations, and the ability to provide effective proactive and reactive support set the company apart from other consultants.  Active Innovations conducted a thorough needs assessment and developed a proposal based on stated goals.  The solution: establish terminal services in the main corporate office secured by firewalls, aggressive virus protection and spam control.  This allowed for remote network access enabling the firm’s staff to access email, files and applications using any available Internet connection.

Results:  Today, Active Innovations manages the technology that supports this growing global business.  The client’s staff has secure remote network access, including Microsoft Office, live access to central corporate databases and reports.  Active Innovations provides proactive and reactive support to all locations.  Active Innovations addresses all IT needs and the client focuses on what it does best.

Technologies and Services: 

*  Microsoft Server OS, Windows Terminal Services

*  Microsoft Office and other corporate applications

*  Firewall, routers and switches

*  Anti-virus + spam control

*  Remote server management

*  Computer user support by phone, email, remote connection and field service